[He looks at the list. It doesn’t fit. He stares. His brow furrows. Now he starts to feel out of his depth.

There are things missing from the list to explain it in a way he can understand.] …This isn’t something I’ve dealt with before. Some of it feels familiar but this,

[He gestures to the list. Stoic as he is, worry and concern flash in his eyes.] It’s all new.

…how long have all of you been dealing with this?