"An... what?" Wu blinks, not at all familiar with the term. Is this an amnesia thing again? He can't be sure, and he frowns, and his head hurts trying to think about it. He might need to lie down...

He takes a deep breath instead. "Alright, well. If he isn't going to help us, we'll need to find someone who can! There has to be a manager, or, or someone else with access to the keys. Then we can get you off of the top floor! Although, why would you want to be? The penthouse must be the best room in the place!"

And now he kind of wants to switch, his room is a bit small for his liking.