A perfectly normal reaction, I assure you. I doubt the Receptionist will care whether or not you apologize. He may not even notice at all, and assume you're asking about storms, or some other nonsense.

I suppose there are endless possibilities, but I don't think I would have intentionally brought us here had I known we wouldn't remember why we came here in the first place. Which means either I didn't lead us here intentionally, or -

[The appearance of the pen stops the Cat in their tracks. Is that. Is that a springy rubber string attaching that pen to that Notebook? How enticing! Their eyes dilate as he writes his notes, and they reach out a paw to slap at the coiled rubber.]